What support is available to me at AMA Queensland Education and Training Institute

There are multiple avenues of support available to you as an AMA Queensland Education and Training Institute student. We understand that every student learns differently and may prefer to seek assistance in different ways. For that reason, the institute has developed a range of support options designed to help students feel guided, informed, and connected throughout their studies.

One important form of support is the weekly live-streamed tutorials delivered by your assessor. These sessions provide an opportunity to engage with course content, build understanding, and stay on track with your learning. If you are unable to attend live, watching the tutorials can still be a valuable way to reinforce key concepts and receive additional guidance.

Students also receive a fortnightly support phone call from the institute. These regular check-ins are designed to see how your studies are progressing and to identify whether you need any extra assistance. This provides a practical and personal way to discuss any concerns, ask questions, and receive support before small challenges become bigger issues.

Another support option is the student portal help request system. Through your student portal, you can submit a help request directly to the appropriate person. This makes it easier to access assistance when you need it and ensures your query is directed to the most suitable team member.

In addition, you can contact the institute directly by email or phone whenever you need further support. This gives you another straightforward way to ask questions, clarify information, or seek guidance about your studies.

At AMA Queensland Education and Training Institute, student support is an important part of the learning experience. By providing several avenues of assistance, the institute aims to ensure that every student has access to the help they need throughout their course.