No, this module is designed for anyone who wants to feel more confident recognising when someone may be struggling and knowing how to respond in a supportive way. It uses practical, everyday scenarios and simple language.
- Will this course teach me how to diagnose mental health conditions?
No. The focus is not on diagnosis. Instead, you'll learn how to recognise signs that someone may not be themselves, start a conversation, listen effectively, and encourage them to seek appropriate support if needed.
- How can I use these skills in the workplace?
The skills can help you communicate more confidently with colleagues, clients, patients, students, or team members. You'll learn how to recognise when someone may need support and how to respond in a way that contributes to a positive and psychologically safe environment.
- Time: how long does it take and how many hours per week?
This is a short online micro-credential that can be completed at your own pace. Typically, this takes 15 minutes to complete.
- Flexibility: can i do it around work and family?
Yes. The microcredential is structured as an online course that learners complete with full autonomy, making it suitable for people balancing work, family or other commitments.
- Practicality: will you practice real skills or just read content
The course is designed to be practical rather than just reading-based. It includes scenarios, reflection questions and planned interactive activities.
- Support: can you ask questions or get feedback?
AMA Queensland Education and Training Institute has 5 layers of support available to any student that studies with us. Support is available to you via phone, email or via your student portal.
- Cost: what is included in the fee?
You will gain access to the AMAQETI's learning platform an interactive, engaging and easy to use platform for your course delivery, access to the 5 layers of student support and on completion of the learning a certificate of completion
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